Students may apply for verification of the internal assessment results, VET and other information contained in their SEP.
To request verification of information, students will need to complete and submit a an online form available inside their Student Portal account, with the application fee, to the QCAA by the date published in the SEP calendar.
To verify a student’s results, the QCAA asks schools/learning providers to check they have provided the correct information to be used to calculate the student’s subject results and/or record on their statement.
This process is not an opportunity to request an additional review or reassessment of any of the three internal assessments that contributed to the final subject result for a General or General (Extension) subject or any other results, including VET results. The QCAA will check its records and contact the student’s school or learning provider to confirm that the correct information was used to calculate the final subject result.
The QCAA will advise the student of the outcome of the reassessment via email within 28 days of receiving the application. If there is any change to a student’s results, the QCAA will reissue their Senior Statement or Statement of Results, refund the application fee, and inform QTAC of the change. However, the QCAA may not finish its enquiries until after schools resume at the end of January in the following year.
Under the Judicial Review Act 1991 (Qld), a student dissatisfied with the decision on their application can apply to the Supreme Court for a statutory review order.
Information about verification and review processes is available at Checking results and other information.
11.5.1 Reassessment of external assessment result
Students may apply to the QCAA to have their external assessment or Senior External Examination scripts marked again (reassessed) if they believe there has been a marking error. To apply for reassessment, students must submit the online reassessment form available inside their Student Portal account with the application fee, to the QCAA by the date published in the SEP calendar.
Reassessment may decrease, confirm or increase the result the QCAA originally awarded.
The QCAA will advise the student of the outcome of the reassessment within 28 days of receiving the application via email. If the QCAA changes the result awarded, it will:
- issue the student a new Senior Statement or Statement of Results
- inform QTAC of the amended result
- refund the reassessment fee.
If the QCAA decides to decrease the original result, the student may apply to the QCAA chief executive officer for an internal review under section 79 of the Education (Queensland Curriculum and Assessment Authority) Act 2014 (the QCAA Act). The application must be in writing, address the grounds of the application, including any new evidence, and be made within 14 days from when the decision was received.
Upon receiving the application, QCAA will appoint an internal review officer who will consider all the information relating to the decision, including the reasons for the decision and the information on which it was based. This officer will be different from the one who considered your original application.
The QCAA will consider the internal review officer’s recommendation and either confirm the original decision, amend the decision or make a new decision, and will notify students of the outcome. If students are dissatisfied with the internal review decision, they may apply under section 82 of the QCAA Act for an external review by the Queensland Civil and Administrative Tribunal.