Before lodging an official application you should check the Published information available on this site or contact the Principal Information Officer to find out if the information you want is already available for free or through separate purchase.
You may access information held by the Queensland Curriculum and Assessment Authority (QCAA) in a number of ways. These are detailed below.
Note: applications for reissue of certificates can only be lodged in person or by post.
The QCAA makes a wide range of information available through its publications, most of which are available free of charge on this website. Please see our list of Publications section for details.
Contact the Principal Information Officer
If you cannot find the information you want on our website, please email the Principal Information Officer or telephone 3864 0245.
Making an official RTI application
To make an official application to the QCAA you must complete and lodge a hard copy of the RTI and IP Access Application form.
Your application must include the details of the information being requested, your contact details (including a mailing address) and proof of identity (if applying for personal information).
Note: Online applications are not available for RTI applications to the QCAA.
How to lodge
By mail: Queensland Curriculum and Assessment Authority, PO Box 307, Spring Hill QLD 4004
By fax: (07) 3221 2553
Fees and charges
There is an application fee under the RTI Act, and you may also have to pay processing and access charges.
There is no application fee and there are no processing charges under the IP Act, although you may have to pay access charges.
For further information about fees and charges, see www.rti.qld.gov.au.
Processing an application
When you lodge an application, a QCAA officer will assess it and determine if:
- any further information is required from you
- any processing charges are applicable.
The QCAA is generally required to make a decision on your application within 25 business days from the date it was received. This period can be extended by 10 business days if another person or department needs to be consulted and by further periods in some circumstances.
If we are unable to identify any information relevant to your application, we will tell you within 25 business days of receiving your application.
When your application has been processed, we will send you a notice setting out our decision and why we have made it.
For more information email the Principal Information Officer or telephone 3864 0245.