13.1.1 Access and roles in the QCAA Portal
Access requires a desktop or laptop computer with a supported browser. The QCAA Portal is not supported on mobile devices, including tablets. For information on supported browsers, see the QCAA Portal login page.
Access to the QCAA Portal is available to staff at Queensland schools, learning providers and other education organisations. Individuals from schooling sectors and universities who are not learning providers of QCE-recognised studies may apply to the QCAA at ClientServices@qcaa.qld.edu.au for access to the QCAA Portal for a limited range of functions.
To obtain access to the QCAA Portal, users must register. This involves proving their identity, and showing that they meet certain criteria. All users must agree to accept the QCAA Portal terms of use to be granted access.
Registered users log in to the QCAA Portal with a username and password, providing access to the apps, data and information for which they have permission. Each user is granted only the access that is relevant to their position in their organisation.
Similarly, within each app, user roles control what each person is able to see and do. These roles are assigned based on an individual’s responsibilities. See Access Managment: Roles (PDF, 55KB) for a list of roles that may be assigned.
Students, parents/carers and members of the public cannot access the QCAA Portal. They can access relevant information on the QCAA website and students can access information on the myQCE website, including the Student Portal.
Learning providers and users
The following learning providers may register for access to the QCAA Portal for administration and teaching staff:
- schools that are
- offering QCAA subjects and/or the International Baccalaureate (IB)
- RTOs
- recognised study providers (RSPs)
- non-school providers
- non-school RTOs
- other contributing studies (OCS) providers
- RSPs
- higher education providers (HEPs).
Learning providers and users can register for an account via the home page of the QCAA Portal. Administration and teaching staff from Queensland schools, recognised schools and RTOs register for their learning provider. The QCAA creates QCAA Portal accounts for administration and teaching staff from OCS providers.
Access Management
Access to the QCAA Portal, and assignment of appropriate user roles for the relevant apps, is managed through a designated Access Management role for some types of learning providers, and through the QCAA for others.
- Schools are managed by the Access Management Organisation Administrator.
- Non-school RTOs are managed by the QCAA.
- OCS providers are managed by the QCAA — RSPs and HEPs email recognition@qcaa.qld.edu.au.
Schools
New schools require an Access Management Organisation Administrator before any staff can self-register for a QCAA Portal account. It is recommended that each school has at least two Access Management Organisation Administrators (numbers are not limited). The principal, or anyone nominated by the principal, may request access as the Access Management Organisation Administrator. This role permits them to manage user accounts for school staff.
Only the QCAA can assign the role of Access Management Organisation Administrator. Schools submit the Access Management Organisation Administrator request form, which must be authorised by the principal. School staff then need to contact their school’s Access Management Organisation Administrator if they require additional roles in the QCAA Portal.
The Confirmed Principal position is used for principal approval in the specific apps, and this user receives any email notifications at that level. Additional roles are required by the Confirmed Principal if they are required to manage data in the different apps. The Access Management Organisation Administrator role can confirm the principal and update their information as required.
13.1.2 Using the QCAA Portal
The QCAA Portal facilitates activities for senior secondary schooling through software apps. The apps are used to access information and complete a range of functions required by learning providers. They are grouped into General applications and My applications. General applications are available to all QCAA Portal users. My applications are made available to assigned users by the Access Management Organisation Administrators as required. The Help section of the applications page provides details of their functions.
Apps and their information are frequently updated, and school users need to log in to the QCAA Portal to access current information.
In the tables below, ‘users’ refers to individuals’ roles in their organisation or the QCAA (e.g. principal’s delegate) while ‘role’ refers to their roles within the QCAA Portal or apps, which have specific names.
App | Function | Users | Contact for help |
|---|---|---|---|
Assessor Jobs
| Management of assessors’ applications, appointments and payments | QCAA casual staff, including assessors | Program Workforce Unit |
My Details
| Viewing and updating details (including personal, contact and bank details) | Teaching and administration staff in Queensland schools and RTOs | Client Services |
Noticeboard
| News, information and resources for senior leaders and staff. Access to some information is specific to the school role, e.g. senior leaders | All QCAA Portal users | |
Travel Bookings and Claims
| Booking of travel requests and submission of claims for QCAA-funded travel | QCAA casual staff, including assessors | Procurement Unit |
App | Function | Users and roles | Contact for help |
|---|---|---|---|
AARA | AARA applications and outcomes | Roles
| AARA Unit |
Assessment Literacy
| Online professional development courses to support assessment practices of Queensland teachers in:
| Users
| Professional Learning Programs Unit |
Access Management
| Assigning access and roles in the QCAA Portal | Users and roles
| Client Services Unit |
Analytical Dashboard
| Accessing school-specific data for General, General (Extension), Applied, and Applied (Essential) subjects and Short Courses in a format that allows schools to conduct their own analysis of student achievement data. | Roles
| Performance Information and Monitoring Unit |
Applied QA
| Applied quality assurance processes, including uploading and submitting samples, and reviewing submissions (Applied and Applied (Essential) subjects) | Roles
| School Support Unit |
Confirmation
| Confirmation processes, including uploading and submitting samples (General subjects) | Roles
| Quality Assurance Unit |
Endorsement
| Endorsement processes, including uploading and submitting assessment (General and Applied (Essential) subjects) | Roles
| School Support Unit |
External Assessment
| Information and communication about senior external assessments between the QCAA and schools | Roles
| External Assessment Branch |
fileShare
| Secure sharing of school-specific reports, files and information | Users
Roles
| External Assessment Branch |
Learning Hub
| Online learning courses to support teachers and school leaders | Users
| Professional Learning Programs Unit |
Student Management
| Management of student learning accounts, including:
| Roles
| Certification Unit |
Syllabuses
| Access to syllabuses and syllabus resources | Users
| Senior Curriculum Unit |
VET
| Management of registration and RTO activities. Ask a VET question. | Users
| QCE and QCIA Unit |
Communication and the QCAA Portal
Communication via the QCAA Portal is customised according to the role assigned.
The QCAA Portal has built-in workflows for ICT applications. Communications, including email notifications, are sent to the appropriate audiences, according to the roles assigned. Notifications for significant information and actions that might be required are also published on the user’s home page when they log in to the QCAA Portal.
All staff with access to the QCAA Portal can access the Noticeboard app. Some notices are limited according to the assigned role.
Student Management is an online app accessed via the QCAA Portal that enables the management of student learning accounts. It enables the registration of learning accounts to an organisation, and recording of enrolled qualifications and results for the subjects, qualification and associated competencies.
The Help section of the app provides resources to support schools in assigning roles and accessing the Student Management app.
