When you change organisations, you need to complete several steps to transfer your QCAA Portal account. This ensures you revoke access from your previous organisation and gain access to your new organisation.
NOTE: If you are not attached to a school, you will not be able to access applications in the QCAA Portal. Contact Client Services at ClientServices@qcaa.qld.edu.au or phone (07) 3864 0299.
Step 1 – Update your email address (where applicable)
- Log in to the QCAA Portal.
- Select the My Details application tile.
- Click the expand + icon on the Personal details section.
- Click Edit.
- Update your Login email.
- Click Save to complete the action.
Step 2 – Request access to your new organisation
Contact a school QCAA Portal Access Management Organisation Administrator to assign relevant Portal access.
Step 3 – Remove access to your previous organisation
- Log into the QCAA Portal.
- Select the My Details application.
- Select My roles.
- Click No longer associated with this organisation against relevant organisation.
- Click Remove all current access to confirm and complete the action.
- Last updated:
- 3 August 2026
