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How to transfer your QCAA Portal account

When you change organisations, there are a series of steps that need to be completed to gain access to your new organisation and remove access to your old organisation.

If your email address changes when you move organisations, you need to update it in the My Details application. Once this is completed (if required) request access to your new organisation from an Access Management Administrator. Finally, remove access to your previous organisation.

Follow the steps below to complete the process.

Step 1 – Update your email address (if required)

  • Log in to the QCAA Portal.
  • Select the My Details application tile.
  • On the My details menu item, click the expand + icon on the Personal details section then click Edit.
  • Update your Login email and click Save to complete the action.

Step 2 – Contact your Access Management Administrator

Contact an Access Management Administrator at your new organisation to assign QCAA Portal roles.

Step 3 – Remove access to your previous organisation

Note: If you remove your roles without being attached to a new organisation you will not have access to applications in the QCAA Portal.

  • Log into the QCAA Portal.
  • Select the My Details application tile.
  • Select the Roles menu item and click the Remove access button next to the organisation you have left.
  • Confirm Remove access to complete the action.

QCAA Portal login

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